Returns & Exchanges

What is your return policy?
We offer a 30-day return policy for all items ordered from FanBrander.com. Refunds are processed within 10 business days and take up to 10 additional busine...
Thu, Jun 24, 2021 at 10:05 AM
How can I return my order?
To return your order, please click here or mail it to: FanBrander Returns 528 N Link Lane #3 Fort Collins, CO 80524 Please include your order numb...
Tue, Jul 27, 2021 at 12:34 PM
Do you offer exchanges?
Yes! We offer exchanges. Here's how they work: 1. You'll email us at help@fanbrander.com requesting an exchange 2. You'll create a return l...
Tue, Jul 27, 2021 at 12:38 PM
Are returns free?
There are no additional charges for returns. However, initial shipping and handling costs are nonrefundable and will be withheld from the final refund amoun...
Tue, Jun 22, 2021 at 9:37 AM
How long does a refund take?
Returns are processed within 10 business days of receipt and can take up to 10 business days to process back to your bank account. You will receive a messag...
Thu, Jul 8, 2021 at 8:48 AM
Why are Canadian returns not available?
Orders which ship to Canada are ineligible for returns because customs documents are required to ship across the border. These customs documents cannot be a...
Fri, Jun 25, 2021 at 11:39 AM