FAQs

Return & Exchange Policy FAQ
While we hope you are satisfied with your product, we understand that is not always the case. If you wish to return your product, please click here. Wha...
Thu, Sep 10, 2020 at 11:17 AM
Shipping FAQ
Thank you for your interest in our products! When will my order ship? If you ordered from FanBrander.com, you can expect your order to ship in 1-2 b...
Thu, Sep 10, 2020 at 9:31 AM
Customer Service FAQ
When will I hear back from you? Our customer service agents respond to all inquiries in the order they are received. You can expect a response between 2...
Thu, Oct 8, 2020 at 1:49 PM
Warranty FAQ
Problem with your product? No problem! Fan Brander offers a limited warranty for all sourced, produced, and customized Fan Brander products. Need to...
Thu, Oct 15, 2020 at 1:26 PM
What Phone Do I Have?
Thanks for your interest in our awesome FanBrander cases! Before you checkout, we can help you identify what phone model you own. That way, you’ll be able t...
Thu, Oct 15, 2020 at 1:25 PM