I ordered one of your products from a different website, can you help me?

If you placed an order for one of our products on a website such as Amazon, we ask that you use their customer service program as usurping this role may violate the terms of our partnership agreements.


1 (888) 280-4331

Customer help portal


1 (877) 827-8965

Customer help portal

Dick's Sporting Goods:

1 (877) 846-9997

Customer help portal

Bed Bath & Beyond:

1 (800) 462-3966

Customer help portal

How long does a response take?

Our customer service agents respond to all inquiries in the order they are received. You can expect a response between 24-48 hours after your initial request.

What is the fastest way to reach you?

The best way to reach us is via our helpdesk or email, help@fanbrander.com. We monitor these messages during the week and do our best to respond to all inquiries promptly.